Service Design
From Participant Needs to Service Design: Building a Five-Day Business Camp Experience
A service design case study on turning participant research, operational constraints, and a live company challenge into a five-day business camp.
Writing
Articles on product decisions and applied FinTech work
Long-form notes connecting product strategy, market systems, and the engineering decisions behind my public work.
RSSProduct Workflow
AI, Automation, and Standardization: What Still Requires Human Judgment in Product Workflows?
A practical framework for deciding which product workflow steps to standardize, automate, or reserve for accountable human judgment.
Product Workflow
How a Confirmation-First Telegram Trading Workflow Reduces Execution Risk
A product and engineering case study on turning Telegram trading signals into explicit, validated, and auditable order workflows.